Shipping policy
Shipping Policy
All products offered in the Arcadia Silence store are made to order. This means each item is produced specifically for you after your order is placed.
Processing Time
Orders typically require 2–5 business days for production before they are shipped. During periods of high demand, processing times may be slightly longer.
Shipping Time
Estimated delivery times depend on the destination country:
United States: 3–7 business days
Europe: 5–10 business days
International: 7–20 business days
Please note that delivery times are estimates and may vary depending on the shipping carrier, customs processing, and local postal services.
Shipping Carriers
Orders are fulfilled by our production partners and shipped through major international carriers.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.
Customs and Import Taxes
Customers are responsible for any customs duties or import taxes that may apply in their country.
Shipping Delays
Arcadia Silence is not responsible for delays caused by shipping carriers, customs, weather conditions, or other factors outside our control.